The digital divide: What you need to know

In this blog, you'll read everything you need to know about the digital divide.

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Theresa Haans
9 October 2024
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You’ve probably heard the term ‘digital divide’ being used, but what does it really mean? And how much do you truly know about its impact? 

In this blog, we will explore some eye-opening facts about the digital divide – information we believe everyone should be aware of. By gaining a basic understanding of this crucial issue, you might find yourself inspired to delve deeper and join the conversation about bridging the gap. 

What is the digital divide? 

The digital divide refers to the gap between those who have easy access to the internet and digital technologies and those who do not. This divide can stem from various factors, including geography, income, age, and education. 

As of 2023, an estimated 37% of the world’s population still lacks internet access. This statistic underscores the significant global digital divide that urgently needs to be addressed. 


Photo: unconnected.org

The impact of the digital divide

When we say that the digital divide impacts every aspect of peoples’ lives, we truly mean it. 

Imagine being a student without reliable internet access or a digital device. It’s not just about missing out on homework, it’s about being excluded from the entire learning experience many others have access to. Students on the wrong side of the digital divide find themselves at a significant disadvantage, unable to fully participate in online learning or access to digital resources. The digital divide has a profound impact on education, or the lack thereof. 

Linked to this is the knowledge on how to navigate the digital world, which is just as essential as having access to it. The digital divide isn’t just about who has a device, it’s also about who knows how to use it. Many people lack the necessary skills to use technology safely and effectively, further widening the gap.

The digital divide doesn’t just mirror economic inequalities, it amplifies them. In today’s world, access to digital technologies is crucial for finding employment, advancing in a career, or starting a business. Underserved communities, particularly those with limited digital access, are often left behind, missing out on opportunities for economic growth and stability.  

Living in rural areas often means battling connectivity issues that urban dwellers rarely face. The cost of including rural and remote areas in the national internet grid, often leaves many people in these areas either without internet connectivity, or expensive alternatives, such as mobile networks. This rural-urban digital divide limits access to essential services, quality education, and job opportunities.


Photo: Step Network

Access to healthcare is also increasingly digital, with telemedicine and online health sources becoming more common. But for those without reliable internet, these advancements are out of reach, leading to disparities in health outcomes and access to medical care. 

Being connected digitally also means being connected socially and civically. The digital divide can lead to social isolation and a lack of participation in democratic processes, such as voting or community activism, which are often shared and facilitated online.

Bridging the digital divide

Several barriers contribute to this divide, from the affordability of devices and internet services to the availability of infrastructure and digital skills training. Addressing these issues is crucial to ensuring that no one is left behind in our increasingly digital world. 

Thankfully, many initiatives are working to bridge the digital divide. From government policies to non-profit organizations and community programs, these efforts are making a real difference by providing free internet access and digital skills training. It’s through these collaborative efforts that true digital inclusion can be achieved.


Photo: BOSCO Uganda

There are countless inspiring success stories of communities and individuals overcoming the digital divide. However, addressing the digital divide is an ongoing challenge. Future efforts will need sustained investment in infrastructure, education, and inclusive policies that everyone, regardless of location or income, has equitable access to digital technologies.